Fleet Operations & Driver Success Manager

Hogan Transportation; Austinburg Township (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Hogan Transportation is seeking a Fleet Manager to provide operational leadership for drivers assigned to a customer account. You will be the liaison with the client, ensuring high quality service and on-time deliveries while managing driver performance.

This role requires coordinating schedules, monitoring driver activities, and implementing contingency plans for delays. A proactive approach to safety, training, and cost control is essential to meet client needs and Hogan standards.

Qualifications

• High school diploma or GED required; associates degree preferred.
• 2–5 years experience in transportation/trucking.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Manages drivers’ activities to meet client expectations and Hogan policies.
• Coaches and disciplines drivers to address performance issues.
• Interviews prospective drivers and assists with hiring decisions.
• Conducts 30- and 60-day performance reviews for drivers.
• Coaches, trains, and reinforces drivers on customer satisfaction, Hogan policies, and safety.
• Coordinates services to customers including schedules to maximize profits.
• Schedules and directs drivers to locations according to customer requests.
• Monitors drivers’ performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems and creates contingency plans to meet client needs.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery and cost control.
• Ensures safe working environment and compliance with safety laws.
• Ensures drivers are properly trained and understand expectations.
• Performs daily accounting of all assigned trucks and drivers.
• Interacts with drivers daily to address questions and ensure loads are delivered on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Skills

Team leadership

Driver coaching

Scheduling

Safety compliance

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Hogan Transportation is seeking a Fleet Manager to provide operational leadership for drivers assigned to a customer account. You will be the liaison with the client, ensuring high quality service and on-time deliveries while managing driver performance.

This role requires coordinating schedules, monitoring driver activities, and implementing contingency plans for delays. A proactive approach to safety, training, and cost control is essential to meet client needs and Hogan standards.