Fleet Operations & Driver Success Lead

Covenant Transport; Chattanooga (TN); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

Tuition Reimbursement

Employee Discount Program

Dependent Care FSA

Adoption Assistance

EAP (Employee Assistance Program)

Pet Insurance

PTO (Paid Time Off)

Paid Holidays

Volunteer Time Off

Job summary

Covenant Transport in Chattanooga, TN seeks an experienced Fleet Manager to support our professional drivers and keep fleets running efficiently. You will coach drivers, document issues, and coordinate with planning and customer service to meet load requirements and safety standards.

The role emphasizes strong communication, organization, and adherence to safety, with responsibilities spanning routing verification, payroll accuracy, and cross-training to ensure account coverage.

Qualifications

• Bachelor’s degree in business administration, supply chain, or similar field.
• 2+ years of relevant experience.
• Previous transportation industry experience.

Responsibilities

• Manage all driver interactions, coaching and documenting any issues.
• Communicate availability and ETAs to planning and customer service.
• Be available for efficient communication with drivers and in-house personnel.
• Ensure understanding of load requirements on orders that require a Verbal dispatch.
• Confirm driver routing for expirations, maintenance, trade trucks, and home time.
• Track breakdowns and PM services for tractors assigned to their fleet.
• Communicate and facilitate DOT required random drug tests.
• Create a culture of safety by keeping a safety-first attitude.
• Maintain mileage goals for drivers and trucks.
• Proactively coach drivers to improve the ratio of clean CSA Inspections to negatives.
• Audit payroll and accessorial for drivers and ensure accurate payroll reports.
• Stay ahead of Safety/DOT Expirations to prevent shutdowns.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback.
• Ensure that each truck’s Projected Time of Availability is accurate.
• Maintain accurate information in all programs.
• Compile and submit assigned reports and attend all meetings.
• Follow procedures to ensure consistency and quality.
• Enact corrective counseling for drivers as necessary.
• Provide training and participate in cross-training to ensure account coverage.

Skills

Strong communication

Patient and agile

Excellent time management

Microsoft Office

Organizational skills

Written and verbal communication

Transportation management systems

Education

Bachelor’s degree in business administration; supply chain or similar

2+ years of relevant experience

Previous transportation industry experience

Job description

Covenant Transport in Chattanooga, TN seeks an experienced Fleet Manager to support our professional drivers and keep fleets running efficiently. You will coach drivers, document issues, and coordinate with planning and customer service to meet load requirements and safety standards.

The role emphasizes strong communication, organization, and adherence to safety, with responsibilities spanning routing verification, payroll accuracy, and cross-training to ensure account coverage.