Department Operations Manager – Transportation & Drivers

Lew Thompson & Son Trucking; Jane (MO); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Disability Coverage

HSA

Life Insurance

PTO & Holidays

Tuition Reimbursement

Employee Discounts

EAP

Job summary

Covenant Logistics is seeking a Department Manager to coordinate a dedicated fleet of professional drivers, mentor staff, and align operations with customer needs. The role emphasizes safety, performance, and cost efficiency across transportation activities.

The position requires leadership experience, a high school diploma, and transportation knowledge. Competitive pay and benefits are provided consistent with our pay bands and tenure.

Qualifications

• High School Diploma or equivalent.
• CDL preferred.
• 1+ years of transportation experience required.
• Leadership experience preferred.

Responsibilities

• Manage Dedicated Fleet of Professional Drivers: monitor performance, attendance, safety and quality.
• Dispatch and direct all transportation activities within the department.
• Address service failures and coordinate with drivers, dispatch, and planning to improve outcomes.
• Maintain strong customer relations through clear communication with clients.
• Update Position Control spreadsheets daily.
• Coach drivers based on feedback from cameras and performance data.
• Track attendance, time off, and home time requests.
• Communicate performance expectations to drivers and provide ongoing feedback.
• Monitor and trace loads to update customers on delays or changes.
• Collaborate with other departments to resolve issues and ensure service quality.

Skills

Microsoft Office

Communication

DOT Regulations

HOS Knowledge

People Management

Self-Motivation

Education

High School Diploma

CDL Preferred

Job description

Covenant Logistics is seeking a Department Manager to coordinate a dedicated fleet of professional drivers, mentor staff, and align operations with customer needs. The role emphasizes safety, performance, and cost efficiency across transportation activities.

The position requires leadership experience, a high school diploma, and transportation knowledge. Competitive pay and benefits are provided consistent with our pay bands and tenure.