Fleet Operations & Customer Support Specialist

Sam Houston State University; Huntsville (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Sam Houston State University seeks a Customer Service Fleet Support Specialist to coordinate SHSU’s fleet operations, provide advanced administrative support, and deliver exceptional customer service to fleet users. Responsibilities include managing the vehicle rental program, coordinating with state fleet management and banking partners, and ensuring compliance with policies.

The role requires an associate degree (bachelor’s preferred) and at least three years in administrative support or

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• Three years of relevant administrative assistant experience or related field experience accepted.
• Fleet operations experience preferred.

Responsibilities

• Performs advanced administrative assistant duties and provides customer service support for Facilities Business Services.
• Administers SHSU Bearkat Wheels vehicle rental program and coordinates with fleet-related entities.
• Manages fleet-related data, prepares and distributes documents, and supports administrative processes.

Skills

Customer service

Administrative support

Scheduling

Education

Associate’s degree

Bachelor’s degree

Tools

Office software

Job description

Sam Houston State University seeks a Customer Service Fleet Support Specialist to coordinate SHSU’s fleet operations, provide advanced administrative support, and deliver exceptional customer service to fleet users. Responsibilities include managing the vehicle rental program, coordinating with state fleet management and banking partners, and ensuring compliance with policies.

The role requires an associate degree (bachelor’s preferred) and at least three years in administrative support or