Fleet Manager & Dispatch Leader

Socket.dev; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k)

Employee Assistance Program

Disability (Short-Term/Long-Term)

Paid Holidays

Paid Time Off

Job summary

Ascend Transportation is seeking a Fleet Manager / Dispatch to oversee a driver fleet, optimize routes, and drive key performance metrics. You will collaborate with operations to meet service levels, manage payroll timing, and enforce policies while promoting a safe, efficient work culture.

The role emphasizes driver coaching, accountability, and effective communication across levels to achieve revenue and cost targets.

Qualifications

• High School Diploma or GED is required.
• Experience in transportation is preferred but not required.

Responsibilities

• Reduce workforce turnover by improving employee relations and establishing a good working relationship with each driver.
• Work with operational personnel and dispatch drivers.
• Promote safety of drivers.
• Demonstrates personal concern for maintaining a safe environment for themselves and others.
• Manage driver performance and productivity and take proper disciplinary steps if necessary, including termination of employment.
• Provides current, direct, complete, and "actionable" positive and corrective feedback to others.
• Manage out of route mileage.
• Know, support, and enforce company policies.
• Enter time and ensure payroll is accurate for each driver.
• Act as a liaison between the driver and all other parts of operations.
• Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers.
• Work internally with planners and drivers to get desired weekly mileage goal of a least 2,350.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
• Models and promotes Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

Skills

Manage others

Communication skills

Keyboard skills

Learn software

Independent decision-making

Relationship building

Deadline management

Driver coaching

Safety culture

Education

High School Diploma or GED

Job description

Ascend Transportation is seeking a Fleet Manager / Dispatch to oversee a driver fleet, optimize routes, and drive key performance metrics. You will collaborate with operations to meet service levels, manage payroll timing, and enforce policies while promoting a safe, efficient work culture.

The role emphasizes driver coaching, accountability, and effective communication across levels to achieve revenue and cost targets.