Mobility Dispatch Lead — Optimize Fleet & Team Performance

Hertz; Inglewood (CA); On-site; USD 53,583,000 - 72,495,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid Time Off

Parental Leave

Employee Assistance Program

Education Reimbursement

Job summary

Fleet Mobility Solutions, LLC is seeking a Mobility Dispatch Supervisor to oversee daily operations of drivers and the Mobility Coordinator team. You will lead metrics on attendance, safety, customer service and policy compliance, ensuring efficient fleet utilization.

Responsibilities include supervising office activities, coordinating maintenance, coaching staff, and driving continuous process improvements while maintaining high standards of professionalism and communication.

Qualifications

• Leadership experience in supervising teams
• Proficient in Excel and Microsoft Office
• Strong communication and organizational skills
• Comfortable in a fast-paced environment

Responsibilities

• Supervise daily office activities (fleet, utilization, depreciation, reservations, schedules).
• Manage location operations; ensure vehicle maintenance, assignment, and driver readiness.
• Coach Mobility Support Specialist and Drivers on attendance, safety, policy adherence, and customer service metrics.
• Lead end-to-end workforce management: hiring, training, safety courses, and shift scheduling.
• Coordinate with maintenance teams to address vehicle issues
• Oversee the fleet cleaning/prep team
• Maintain regular communication with the location manager

Job description

Fleet Mobility Solutions, LLC is seeking a Mobility Dispatch Supervisor to oversee daily operations of drivers and the Mobility Coordinator team. You will lead metrics on attendance, safety, customer service and policy compliance, ensuring efficient fleet utilization.

Responsibilities include supervising office activities, coordinating maintenance, coaching staff, and driving continuous process improvements while maintaining high standards of professionalism and communication.