Driver Manager, DTS PT

Socket.dev; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k)

Employee Assistance Program

Disability (Short-Term/Long-Term)

Paid Holidays

Paid Time Off

Job summary

Ascend Transportation is seeking a Fleet Manager / Dispatch to oversee a driver fleet, optimize routes, and drive key performance metrics. You will collaborate with operations to meet service levels, manage payroll timing, and enforce policies while promoting a safe, efficient work culture.

The role emphasizes driver coaching, accountability, and effective communication across levels to achieve revenue and cost targets.

Qualifications

• High School Diploma or GED is required.
• Experience in transportation is preferred but not required.

Responsibilities

• Reduce workforce turnover by improving employee relations and establishing a good working relationship with each driver.
• Work with operational personnel and dispatch drivers.
• Promote safety of drivers.
• Demonstrates personal concern for maintaining a safe environment for themselves and others.
• Manage driver performance and productivity and take proper disciplinary steps if necessary, including termination of employment.
• Provides current, direct, complete, and "actionable" positive and corrective feedback to others.
• Manage out of route mileage.
• Know, support, and enforce company policies.
• Enter time and ensure payroll is accurate for each driver.
• Act as a liaison between the driver and all other parts of operations.
• Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers.
• Work internally with planners and drivers to get desired weekly mileage goal of a least 2,350.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
• Models and promotes Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

Skills

Manage others

Communication skills

Keyboard skills

Learn software

Independent decision-making

Relationship building

Deadline management

Driver coaching

Safety culture

Education

High School Diploma or GED

Job description

Ascend and its affiliates—DTS, DSD, and Fuchs—are shaping the future of truckload transportation through smart technology and a strong commitment to efficiency and fairness. We foster an inclusive workplace where team members can grow, achieve their goals, and maintain a healthy work‑life balance.

Job Title: Fleet Manager / Dispatch

Classification: Exempt

Organization: Ascend Transportation

Working Conditions: Appendix B

Department: Operations

STATUS: Full-time

Reports to: Regional Operations Manager

Grade: 08e

PURPOSE

Ascends Fleet Manager /Dispatch is responsible for managing a fleet of drivers to meet or exceed all required metrics, maximize revenue, and minimize costs, and meet or exceed the customer’s service needs.

ACCOUNTABILITIES

• Reduce workforce turnover by improving employee relations and establishing a good working relationship with each driver.
• Work with operational personnel and dispatch drivers.
• Promote safety of drivers.
• Demonstrates personal concern for maintaining a safe environment for themselves and others.
• Manage driver performance and productivity and take proper disciplinary steps if necessary, including termination of employment.
• Provides current, direct, complete, and "actionable" positive and corrective feedback to others.
• Manage out of route mileage.
• Know, support, and enforce company policies.
• Enter time and ensure payroll is accurate for each driver.
• Act as a liaison between the driver and all other parts of operations.
• Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers.
• Work internally with planners and drivers to get desired weekly mileage goal of a least 2,350.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
• Models and promotes Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

Qualifications

• Previous experience in or knowledge of the transportation industry preferred not required.

KNOWLEDGE, Skills, and traits

• Ability to manage others and self.
• Ability to communicate well with others.
• Computer based keyboard skills and ability to learn software systems.
• Ability to effectively communicate to all levels of the organization.
• Ability to exercise independent decision-making skills.Ability to build effective relationships (to help produce the right results).
• Ability to effectively plan to meet deadlines.
• Ability to work in a team environment to continuously improve results.
• Ability to coach drivers on key areas of needed improvement.
• Ability to meet deadlines and deliver exceptional service through positive engagement and patience.
• Able to promote a culture of trust and safety.

Education, Certificatons, & License REquirements

• High School Diploma or GED.

WE OFFER

• Medical, Dental, and Vision coverage (effective the 1st of the month after hire)
• 401(k)
• Employee Assistance Program
• Enhanced benefits, including Short‑Term and Long‑Term Disability
• Paid Holidays
• Paid Time Off

Equal Employment Opportunity Commitment

Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.

With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.