Fleet Dispatch & Logistics Coordinator

NFI Industries; Bloomfield (CT); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and support the Project Manager as needed. The role emphasizes driver relations, load planning, scheduling, and accurate invoicing using TMW.

The position requires 2–3 years in logistics, strong MS Office and TMW familiarity, and excellent communication and problem-solving abilities. On-site work with a comprehensive benefits package is offered.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Computer applications experience including MS Office and TMW strongly desired.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments.
• Performs load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI's order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI's Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations/holidays.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Customer service

Problem solving

Communication

Decision making

Oral and written communication

Multitasking

Extended hours availability

Tools

TMW

MS Office

Job description

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and support the Project Manager as needed. The role emphasizes driver relations, load planning, scheduling, and accurate invoicing using TMW.

The position requires 2–3 years in logistics, strong MS Office and TMW familiarity, and excellent communication and problem-solving abilities. On-site work with a comprehensive benefits package is offered.