Fleet Dispatch Lead — Onsite, 2pm–11pm

CRST The Transportation Solution, Inc; Woodbridge Township (NJ); On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life and disability

Retirement with company match

Paid time off and holidays

Telemedicine services

Job summary

CRST The Transportation Solution, Inc in Keasby, NJ is seeking a Dispatch Manager to coordinate daily fleet operations, manage freight movement, and communicate with drivers to ensure safety and on‑time service. This individual contributor role partners with internal teams and customer contacts to support continuity, driver engagement and reliability across shifts, including occasional overnight coverage.

Typical schedule is Monday–Friday 2 pm–11 pm with comprehensive benefits including medical,

Qualifications

• Strong communication, organization, and multitasking required.
• Experience in dispatch, logistics coordination, or fleet operations.

Responsibilities

• Support daily fleet operations by managing dispatch activities, coordinating freight movement, and maintaining strong communication with drivers to ensure safety and on-time performance.
• Partner with fleet managers to support driver communication, resolve issues, and promote operational consistency across shifts.
• Maintain open, timely, and professional communication with drivers, internal departments, and customer teams to ensure reliable service and operational continuity.
• Ensure all drivers comply with DOT and Hours of Service regulations; promptly report safety or compliance concerns.
• Track load status, driver availability, and service metrics; identify and communicate potential issues to maintain customer satisfaction.
• Coordinate with planning, maintenance, and customer service to resolve operational challenges and support load completion.
• Identify recurring issues and propose process improvements to enhance efficiency and reliability.
• Maintain flexibility to support 24/7 operations and provide coverage during off-hours or unplanned events.

Skills

Communication

Organization

Multitasking

DOT regulations

Hours of Service (HOS)

Education

High School Diploma

Associate degree or higher (preferred)

Tools

Transportation Management System (TMS)

Dispatch software

Job description

CRST The Transportation Solution, Inc in Keasby, NJ is seeking a Dispatch Manager to coordinate daily fleet operations, manage freight movement, and communicate with drivers to ensure safety and on‑time service. This individual contributor role partners with internal teams and customer contacts to support continuity, driver engagement and reliability across shifts, including occasional overnight coverage.

Typical schedule is Monday–Friday 2 pm–11 pm with comprehensive benefits including medical,