Fleet Dispatch & Capacity Coordinator

Emploive; Columbus (OH); Hybrid; USD 42,000 - 48,000; Full time

Job summary

Emploive is seeking a Dispatcher in Columbus, Ohio to manage towing resources and ensure timely pickups and deliveries. You will be the central point of contact for towing partners and internal colleagues, coordinating capacity and resources to optimize branch productivity.

The role emphasizes outstanding customer service, proactive problem-solving, and contributing to branch growth through efficient dispatch operations in a dynamic logistics environment.

Qualifications

• Minimum 2+ years in customer service and 1+ year in direct dispatch.

Responsibilities

• Coordinate towing resources to keep pickups/deliveries on schedule.
• Provide outstanding service to towing partners and internal teams.
• Support capacity planning and branch growth through effective dispatching.

Skills

Customer service

Dispatch

Job description

Emploive is seeking a Dispatcher in Columbus, Ohio to manage towing resources and ensure timely pickups and deliveries. You will be the central point of contact for towing partners and internal colleagues, coordinating capacity and resources to optimize branch productivity.

The role emphasizes outstanding customer service, proactive problem-solving, and contributing to branch growth through efficient dispatch operations in a dynamic logistics environment.