Fleet Coordinator - Columbus, OH | Flexible Hours

World Group; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Medical and dental coverage

Life and disability insurance

Employee assistance program

401(k) with company match

Paid time off

Flexible work arrangements

Internal mobility and development

Tuition assistance

Bonus eligibility

Job summary

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will be the local face for customers, coordinating orders, tracking shipments, and ensuring accurate data in our systems.

Ideal candidates will have at least a high school diploma and 1+ year trucking industry experience, with strong organization and communication skills to manage high email/phone activity and fast-paced operations.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast‑paced environment with heavy email/phone/messaging volume.
• Computer skills required: Microsoft Office Suite; familiarity with Transportation Management Systems.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, anticipated service failures, new pick‑up and delivery times, and alternative solutions if applicable.
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience.
• Entering time‑sensitive order information accurately into computer systems.
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations.
• Ensuring customer location and contact information is up to date and accurate in computer systems.
• Performing other duties as requested.

Skills

Communication skills

Organization

Multitasking

Time management

Education

High School Diploma or GED

College degree

Tools

Transportation Management Systems

Microsoft Office Suite

Job description

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will be the local face for customers, coordinating orders, tracking shipments, and ensuring accurate data in our systems.

Ideal candidates will have at least a high school diploma and 1+ year trucking industry experience, with strong organization and communication skills to manage high email/phone activity and fast-paced operations.