Fleet Coordinator: Flexible Logistics Role

World Group; Olde West Chester (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

Employee Assistance Program

Financial planning

401(k) plan with up to 6% company pay

Paid Time Off

Flexible work arrangements

Internal Mobility & professional dev.,

Tuition assistance

Bonus Eligibility

Job summary

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will communicate quote rates, process orders as they arrive, and provide shipment status updates to customers, ensuring timely and accurate information at every step.

The role requires a High School Diploma or GED, 1+ year trucking experience, and strong organizational and communication skills. Proficiency with MS Office and Transportation Management Systems is preferred; we offer competitive pay, comprehensive

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
• Computer skills required: MS Office; familiarity with Transportation Management Systems.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, anticipated service failures, new pick‑up and delivery times, and alternative solutions if applicable.
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience.
• Entering time-sensitive order information accurately into computer systems.
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations.
• Ensuring customer location and contact information is up to date and accurate in computer systems.
• Performing other duties as requested.

Skills

Communication skills

Organizational skills

Email management

Fast-paced environment

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will communicate quote rates, process orders as they arrive, and provide shipment status updates to customers, ensuring timely and accurate information at every step.

The role requires a High School Diploma or GED, 1+ year trucking experience, and strong organizational and communication skills. Proficiency with MS Office and Transportation Management Systems is preferred; we offer competitive pay, comprehensive