Columbus Fleet Coordinator — Customer-Focused Logistics Hub

ContainerPort Group, Inc.; North Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Employee Assistance Program

Life, AD&D & Disability insurance

Tuition assistance

Bonus eligibility

Job summary

ContainerPort Group (CPG®), a World Group company, is currently seeking a Fleet Coordinator for our Columbus, OH terminal to manage the local customer experience and act as the liaison between our terminal operations team and customer-facing staff.

This hands-on role requires strong organizational and communication skills, with 1+ year trucking industry experience preferred. Join a growing team and help position our fleet for success while benefiting from a competitive compensation package.

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
• Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems.
• Competitive compensation and benefits.

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Skills

Strong communication

Highly organized

Thrives in fast-paced environment

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

ContainerPort Group (CPG®), a World Group company, is currently seeking a Fleet Coordinator for our Columbus, OH terminal to manage the local customer experience and act as the liaison between our terminal operations team and customer-facing staff.

This hands-on role requires strong organizational and communication skills, with 1+ year trucking industry experience preferred. Join a growing team and help position our fleet for success while benefiting from a competitive compensation package.