Fleet Administrative & Billing Support Specialist

Addison Group; Itasca (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Growth opportunities

Job summary

Addison Group is seeking an Administrative Support Specialist in Itasca, IL, to aid daily fleet maintenance operations. The role focuses on billing review, service coordination, and record-keeping in a fast-paced office.

The ideal candidate has 1–3 years in admin or customer service, strong communication, and proficiency with Microsoft Office. Onsite work with a direct hire arrangement offers growth opportunities within the organization.

Qualifications

• 1–3 years in administrative support, customer service or billing.
• High school diploma or equivalent required; associate degree preferred.
• Proficiency with Microsoft Office and ability to learn new software quickly.
• Experience with CRM or billing systems is beneficial.

Responsibilities

• Review invoices for accuracy and follow up on discrepancies.
• Handle phone inquiries about vehicle repairs, scheduling, and updates.
• Monitor service tickets and maintain detailed notes for timely resolution.
• Coordinate with repair facilities on timelines and parts availability.
• Enter purchase orders and maintain accurate records in internal systems.
• Keep files organized and assist with reporting and general admin tasks.
• Prioritize tasks to maintain efficient workflow and service levels.
• Communicate professionally with customers, vendors, and colleagues.

Skills

Attention to detail

Customer service

Time management

Communication skills

Phone handling

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

CRM platforms

Billing systems

Fleet management software

Job description

Addison Group is seeking an Administrative Support Specialist in Itasca, IL, to aid daily fleet maintenance operations. The role focuses on billing review, service coordination, and record-keeping in a fast-paced office.

The ideal candidate has 1–3 years in admin or customer service, strong communication, and proficiency with Microsoft Office. Onsite work with a direct hire arrangement offers growth opportunities within the organization.