Fixture & Mobile Device Technician

Asurion Insurance Services; Nashville (TN); On-site; USD 30,000 - 44,000; Full time

Job summary

Asurion Insurance Services in Nashville seeks a Product Engineering Technician 2 to support the Tech Services & Support team. You will disassemble and reassemble fixtures, train teammates, and maintain training materials while collaborating with Engineers on new features.

The role requires hands-on experience with consumer electronics, mobile devices, and testing, plus the ability to document procedures and escalate issues as needed. Monday–Friday work schedule.

Qualifications

• 2-year technical or associate’s degree in electrical, mechanical, or process technology or 3–4 years relevant electrical/electronic experience.
• Hands-on experience with fixture disassembly/reassembly and repair.
• Ability to train and mentor team members on procedures and equipment.
• Experience with testing and documenting test plans and results.
• Comfort documenting root-cause analyses and escalation processes.

Responsibilities

• Disassemble and reassemble fixtures and components as required.
• Train teammates on proper disassembly/reassembly techniques.
• Maintain and update training materials and fixture documentation.
• Manage and review UAT results, test device inventory, and data.
• Collaborate with Engineers to implement updates and feature tests.

Skills

Consumer electronics troubleshooting

Mobile device testing

Training and mentoring

Test planning

Documentation of test plans

Education

Associate’s degree or 3–4 years experience in electronics

Job description

Asurion Insurance Services in Nashville seeks a Product Engineering Technician 2 to support the Tech Services & Support team. You will disassemble and reassemble fixtures, train teammates, and maintain training materials while collaborating with Engineers on new features.

The role requires hands-on experience with consumer electronics, mobile devices, and testing, plus the ability to document procedures and escalate issues as needed. Monday–Friday work schedule.