Warehouse Tech Engineer: Hands-On Device & Cable Expert

Asurion; Smyrna (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Asurion is seeking a Product Engineering Technician in Smyrna, Tennessee, to provide hands-on technical support for efficient device processing. The role involves troubleshooting, workstation readiness, and close collaboration with operators.

Ideal candidates should have an associate degree in a related field and strong technical skills, especially in cable management and iOS/Android devices. This role requires excellent communication and a willingness to learn new systems in a dynamic environment.

Qualifications

• Ability to perform workstation and cable organization tasks.
• Demonstrated troubleshooting skills.
• Ability to learn new tools in a technical operations environment.
• Willingness to document findings and share knowledge.

Responsibilities

• Provide hands-on technical support for workstation readiness.
• Maintain cable management standards.
• Troubleshoot hardware, software, and connectivity issues.
• Communicate findings to cross-functional teams.
• Update process documentation as needed.

Skills

Troubleshooting skills

Cable management

Technical communication

General knowledge of iOS and Android devices

Ability to learn new tools

Education

Associate degree in IT or related field

CompTIA A+ or similar certification

Tools

Microsoft Office

Job description

Asurion is seeking a Product Engineering Technician in Smyrna, Tennessee, to provide hands-on technical support for efficient device processing. The role involves troubleshooting, workstation readiness, and close collaboration with operators.

Ideal candidates should have an associate degree in a related field and strong technical skills, especially in cable management and iOS/Android devices. This role requires excellent communication and a willingness to learn new systems in a dynamic environment.