Fixed Income Trade Support Analyst

Santander US; New York (NY); On-site; USD 53,000 - 90,000; Full time

Job summary

Santander US is seeking a Fixed Income Middle Office Analyst in New York to provide front-to-back operational support for the Fixed Income business. You will work across trading, sales, operations, and technology to ensure accurate trade execution, timely settlement, and strong client service.

You will perform trade validation, reconciliation, and lifecycle management while contributing to process improvements and regulatory compliance.

Qualifications

• 1–3 years of experience within Fixed Income Operations, Middle Office, Trade Support, or Capital Markets Operations.
• Experience supporting fixed income products and trade lifecycle management preferred.
• Knowledge of trade settlement, reconciliation processes, trade support, fail management, and client servicing is highly desirable.
• Advanced proficiency in Microsoft Excel, including data analysis and reconciliation functions.
• Experience with Bloomberg, TOMS, Broadridge Impact, or similar trading and operations platforms preferred.
• Familiarity with Fixed Income market structure, settlement processes, and operational controls.
• Strong analytical and problem solving skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast paced, deadline‑driven environment.
• Proactive, self motivated, and capable of working independently.
• Strong organizational and time management skills.
• Effective verbal and written communication skills.
• Collaborative team player with a positive and professional attitude.
• Continuous improvement mindset with a focus on process efficiency and automation.

Responsibilities

• Provide day-to-day support to Fixed Income Trading and Sales desks across multiple products and client segments.
• Perform trade validation, allocation, matching, and post-execution trade processing.
• Investigate and resolve trade breaks, discrepancies, and settlement exceptions in a timely manner.
• Monitor trade lifecycle events to ensure accurate processing through settlement.
• Conduct daily reconciliations across trading, settlement, and accounting platforms.
• Identify, elevate, and resolve discrepancies related to trades, allocations, positions, and client reporting.
• Monitor and manage settlement fails while partnering with internal and external stakeholders to drive timely resolution.
• Support control processes designed to ensure data integrity and operational accuracy.
• Respond to client inquiries related to trade activity, reconciliations, and cash differences.
• Assist in the investigation and resolution of client-facing operational issues.
• Maintain strong working relationships with clients, counterparties, custodians, and service providers.
• Coordinate the setup and maintenance of client accounts, counterparties, settlement instructions, and trading relationships.
• Ensure account and settlement data is accurately maintained across relevant platforms.
• Support onboarding initiatives for new clients, products, and business activities.
• Partner closely with Trading, Sales, Operations, Compliance, Finance, and Technology teams.
• Coordinate with local and global operations teams to facilitate successful trade settlement and issue resolution.
• Escalate material operational risks and exceptions in accordance with established governance procedures.
• Contribute to a strong risk and control culture across the organization.
• Participate in strategic initiatives, system implementations, and operational enhancement projects.
• Identify opportunities to streamline workflows and improve efficiency through automation and process optimization.
• Support testing, implementation, and documentation of technology and process changes.
• Produce and distribute daily Profit & Loss (P&L) and management reporting.
• Prepare operational metrics and management information to support decision-making and oversight.

Skills

Fixed Income Ops

Trade Support

Excel

Analytical thinking

Attention to detail

Communication skills

Multitasking

Problem solving

Team player

Automation

Education

Bachelor's degree in Finance, Economics, Mathematics, Business Administration, Accounting, or a related discipline

Tools

Bloomberg

TOMS

Broadridge Impact

Job description

Santander US is seeking a Fixed Income Middle Office Analyst in New York to provide front-to-back operational support for the Fixed Income business. You will work across trading, sales, operations, and technology to ensure accurate trade execution, timely settlement, and strong client service.

You will perform trade validation, reconciliation, and lifecycle management while contributing to process improvements and regulatory compliance.