Fixed Income Trade Support Analyst (Pre/Post)

Santander Consumer USA Inc.; New York (NY); On-site; USD 53,000 - 90,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Fixed Income Middle Office Analyst to provide front-to-back operational support across the Fixed Income product suite.

You will act as a control point between Trading, Sales, Operations, Finance, Compliance and Technology to ensure accurate trades, timely settlements and strong client service. The role covers pre-trade and post-trade processes, supports operational excellence initiatives, and aims to strengthen risk controls and data integrity.

Qualifications

• Bachelor's degree in Finance, Economics, Mathematics, Business Administration, Accounting, or related field.
• 1–3 years of experience in Fixed Income Operations, Middle Office, Trade Support, or Capital Markets Operations.
• Experience supporting fixed income products and trade lifecycle management.
• Knowledge of trade settlement, reconciliation processes, trade support, fail management, and client servicing.
• Advanced proficiency in Microsoft Excel, including data analysis and reconciliation functions.
• Experience with Bloomberg, TOMS, Broadridge Impact, or similar trading and operations platforms preferred.
• Familiarity with Fixed Income market structure, settlement processes, and operational controls.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proactive, self-motivated, and capable of working independently.
• Strong organizational and time-management skills.
• Effective verbal and written communication skills.
• Collaborative team player with a positive and professional attitude.
• Continuous improvement mindset with a focus on process efficiency and automation.
• FINRA Series 7 and/or Series 99 licenses preferred.

Responsibilities

• Provide day-to-day support to Fixed Income Trading and Sales desks across multiple products and client segments.
• Perform trade validation, allocation, matching, and post-execution trade processing.
• Investigate and resolve trade breaks, discrepancies, and settlement exceptions in a timely manner.
• Monitor trade lifecycle events to ensure accurate processing through settlement.
• Conduct daily reconciliations across trading, settlement, and accounting platforms.
• Identify, escape, and resolve discrepancies related to trades, allocations, positions, and client reporting.
• Monitor and manage settlement fails while partnering with internal and external stakeholders to drive timely resolution.
• Support control processes designed to ensure data integrity and operational accuracy.
• Respond to client inquiries related to trade activity, reconciliations, and cash differences.
• Assist in the investigation and resolution of client-facing operational issues.
• Maintain strong working relationships with clients, counterparties, custodians, and service providers.
• Coordinate the setup and maintenance of client accounts, counterparties, settlement instructions, and trading relationships.
• Ensure account and settlement data is accurately maintained across relevant platforms.
• Support onboarding initiatives for new clients, products, and business activities.
• Partner closely with Trading, Sales, Operations, Compliance, Finance, and Technology teams.
• Coordinate with local and global operations teams to facilitate successful trade settlement and issue resolution.
• Escalate material operational risks and exceptions in accordance with established governance procedures.
• Contribute to a strong risk and control culture across the organization.
• Participate in strategic initiatives, system implementations, and operational enhancement projects.
• Identify opportunities to streamline workflows and improve efficiency through automation and process optimization.
• Support testing, implementation, and documentation of technology and process changes.
• Produce and distribute daily Profit & Loss (P&L) and management reporting.
• Prepare operational metrics and management information to support decision-making and oversight.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Education

Bachelor's degree in Finance, Economics, Mathematics, Business Administration, Accounting, or related discipline

Tools

Bloomberg

TOMS

Broadridge

Job description

Santander Consumer USA Inc. is seeking a Fixed Income Middle Office Analyst to provide front-to-back operational support across the Fixed Income product suite.

You will act as a control point between Trading, Sales, Operations, Finance, Compliance and Technology to ensure accurate trades, timely settlements and strong client service. The role covers pre-trade and post-trade processes, supports operational excellence initiatives, and aims to strengthen risk controls and data integrity.