Analyst, Fixed Income Middle Office (Pre & Post Trade Support)
Santander US
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Job summary
Santander US is seeking a Fixed Income Middle Office Analyst in New York to provide front-to-back operational support for the Fixed Income business. You will work across trading, sales, operations, and technology to ensure accurate trade execution, timely settlement, and strong client service.
You will perform trade validation, reconciliation, and lifecycle management while contributing to process improvements and regulatory compliance.
Qualifications
- 1–3 years of experience within Fixed Income Operations, Middle Office, Trade Support, or Capital Markets Operations.
- Experience supporting fixed income products and trade lifecycle management preferred.
- Knowledge of trade settlement, reconciliation processes, trade support, fail management, and client servicing is highly desirable.
- Advanced proficiency in Microsoft Excel, including data analysis and reconciliation functions.
- Experience with Bloomberg, TOMS, Broadridge Impact, or similar trading and operations platforms preferred.
- Familiarity with Fixed Income market structure, settlement processes, and operational controls.
- Strong analytical and problem solving skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast paced, deadline‑driven environment.
- Proactive, self motivated, and capable of working independently.
- Strong organizational and time management skills.
- Effective verbal and written communication skills.
- Collaborative team player with a positive and professional attitude.
- Continuous improvement mindset with a focus on process efficiency and automation.
Responsibilities
- Provide day-to-day support to Fixed Income Trading and Sales desks across multiple products and client segments.
- Perform trade validation, allocation, matching, and post-execution trade processing.
- Investigate and resolve trade breaks, discrepancies, and settlement exceptions in a timely manner.
- Monitor trade lifecycle events to ensure accurate processing through settlement.
- Conduct daily reconciliations across trading, settlement, and accounting platforms.
- Identify, elevate, and resolve discrepancies related to trades, allocations, positions, and client reporting.
- Monitor and manage settlement fails while partnering with internal and external stakeholders to drive timely resolution.
- Support control processes designed to ensure data integrity and operational accuracy.
- Respond to client inquiries related to trade activity, reconciliations, and cash differences.
- Assist in the investigation and resolution of client-facing operational issues.
- Maintain strong working relationships with clients, counterparties, custodians, and service providers.
- Coordinate the setup and maintenance of client accounts, counterparties, settlement instructions, and trading relationships.
- Ensure account and settlement data is accurately maintained across relevant platforms.
- Support onboarding initiatives for new clients, products, and business activities.
- Partner closely with Trading, Sales, Operations, Compliance, Finance, and Technology teams.
- Coordinate with local and global operations teams to facilitate successful trade settlement and issue resolution.
- Escalate material operational risks and exceptions in accordance with established governance procedures.
- Contribute to a strong risk and control culture across the organization.
- Participate in strategic initiatives, system implementations, and operational enhancement projects.
- Identify opportunities to streamline workflows and improve efficiency through automation and process optimization.
- Support testing, implementation, and documentation of technology and process changes.
- Produce and distribute daily Profit & Loss (P&L) and management reporting.
- Prepare operational metrics and management information to support decision-making and oversight.
Skills
Education
Tools
Job description
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
The Fixed Income Middle Office Analyst is responsible for providing front-to-back operational support to Santander CIB's Fixed Income business. The role serves as a key control function between Trading, Sales, Operations, Finance, Compliance, and Technology, helping to ensure accurate trade execution, timely settlement, effective risk mitigation, and exceptional client service.
The successful candidate will support both pre-trade and post-trade processes while actively contributing to operational excellence initiatives, process improvements, and regulatory compliance efforts across the Fixed Income product suite.
- Provide day-to-day support to Fixed Income Trading and Sales desks across multiple products and client segments.
- Perform trade validation, allocation, matching, and post-execution trade processing.
- Investigate and resolve trade breaks, discrepancies, and settlement exceptions in a timely manner.
- Monitor trade lifecycle events to ensure accurate processing through settlement.
- Conduct daily reconciliations across trading, settlement, and accounting platforms.
- Identify, elevate, and resolve discrepancies related to trades, allocations, positions, and client reporting.
- Monitor and manage settlement fails while partnering with internal and external stakeholders to drive timely resolution.
- Support control processes designed to ensure data integrity and operational accuracy.
- Respond to client inquiries related to trade activity, reconciliations, and cash differences.
- Assist in the investigation and resolution of client-facing operational issues.
- Maintain strong working relationships with clients, counterparties, custodians, and service providers.
- Coordinate the setup and maintenance of client accounts, counterparties, settlement instructions, and trading relationships.
- Ensure account and settlement data is accurately maintained across relevant platforms.
- Support onboarding initiatives for new clients, products, and business activities.
- Partner closely with Trading, Sales, Operations, Compliance, Finance, and Technology teams.
- Coordinate with local and global operations teams to facilitate successful trade settlement and issue resolution.
- Escalate material operational risks and exceptions in accordance with established governance procedures.
- Contribute to a strong risk and control culture across the organization.
- Participate in strategic initiatives, system implementations, and operational enhancement projects.
- Identify opportunities to streamline workflows and improve efficiency through automation and process optimization.
- Support testing, implementation, and documentation of technology and process changes.
- Produce and distribute daily Profit & Loss (P&L) and management reporting.
- Prepare operational metrics and management information to support decision-making and oversight.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in Finance, Economics, Mathematics, Business Administration, Accounting, or a related discipline.
- 1‑3 years of experience within Fixed Income Operations, Middle Office, Trade Support, or Capital Markets Operations.
- Experience supporting fixed income products and trade lifecycle management preferred.
- Knowledge of trade settlement, reconciliation processes, trade support, fail management, and client servicing is highly desirable.
- Advanced proficiency in Microsoft Excel, including data analysis and reconciliation functions.
- Experience with Bloomberg, TOMS, Broadridge Impact, or similar trading and operations platforms preferred.
- Familiarity with Fixed Income market structure, settlement processes, and operational controls.
- Strong analytical and problem solving skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast paced, deadline‑driven environment.
- Proactive, self motivated, and capable of working independently.
- Strong organizational and time management skills.
- Effective verbal and written communication skills.
- Collaborative team player with a positive and professional attitude.
- Continuous improvement mindset with a focus on process efficiency and automation.
- FINRA Series 7 and/or Series 99 licenses preferred.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Applicants must be legally authorized to work in the United States on a full‑time basis without requiring employer sponsorship to commence employment.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non‑exempt), the annual range is based on a 40‑hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range: $52,500.00 USD
Base Pay Range: $90,000.00 USD
Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well‑being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
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