Fitness Studio Membership Specialist

Orange Theory Fitness; Addison (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Orange Theory Fitness in Addison, TX is seeking a Member Ambassador to assist in running front of house operations and drive studio sales. Ideal candidates are passionate about fitness and excel in customer service.

You will meet and exceed sales goals for memberships, packages, retail, and referrals, while maintaining accurate records and providing timely follow-up with prospects. A flexible schedule including evenings and weekends is required.

Qualifications

• Excellent interpersonal and customer service skills.
• Solid verbal and written communication skills.
• Detail-oriented and highly organized in a fast-paced environment.
• Able to identify, analyze, and develop solutions to problems.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries and follow-up calls for potential clients.
• Leads studio previews with prospects and/or fitness program holders.
• Greets members and guests to create a friendly entrance into the studio.

Skills

Interpersonal skills

Customer service

Verbal and written communication

Detail oriented

Problem solving

Flexible schedule

Fitness passion

Continuous learning

Education

High School Diploma

Sales experience

Tools

MS Office

Internet

Basic computer software

Job description

Orange Theory Fitness in Addison, TX is seeking a Member Ambassador to assist in running front of house operations and drive studio sales. Ideal candidates are passionate about fitness and excel in customer service.

You will meet and exceed sales goals for memberships, packages, retail, and referrals, while maintaining accurate records and providing timely follow-up with prospects. A flexible schedule including evenings and weekends is required.