Fitness Studio Member Growth Specialist

Orange Theory Fitness; McKinney, Frisco (TX, TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Orange Theory Fitness in McKinney/Frisco, TX is seeking a Member Ambassador to support front-of-house studio operations and drive daily sales and memberships. You will greet guests, process transactions, manage referrals, and coordinate with the fitness team to ensure a smooth, high-energy studio experience.

Ideal candidates have excellent customer service, strong communication, and a passion for health and fitness.

Qualifications

• High School Diploma required.
• Previous sales experience preferred in quota-based environment.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Leads OTF studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly to create a friendly entrance into the OTF studio.
• Processes accurate cash and credit card transactions.
• Delivers timely follow up with all prospective clients.
• Responds to member requests with urgency.
• Demonstrates a friendly, positive attitude and passion for OTF as a business.
• Other duties as assigned by supervisor.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Attention to detail

Organizational skills

Problem solving

MS Office basics

Team player

Flexible scheduling

Sales interest

Fitness passion

Education

High School Diploma

Job description

Orange Theory Fitness in McKinney/Frisco, TX is seeking a Member Ambassador to support front-of-house studio operations and drive daily sales and memberships. You will greet guests, process transactions, manage referrals, and coordinate with the fitness team to ensure a smooth, high-energy studio experience.

Ideal candidates have excellent customer service, strong communication, and a passion for health and fitness.