Fitness Studio Member Ambassador & Sales Lead

Orangetheory Fitness; Frisco (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Orangetheory Fitness in Frisco, TX is seeking a Member Ambassador to drive front-of-house operations and fuel studio growth. You will exceed sales targets for memberships, packages, and retail while delivering exceptional member care and a welcoming studio experience.

The role requires strong communication, organization, and multitasking in a dynamic fitness setting with a passion for helping others succeed and a commitment to OTF culture.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Detail-oriented and highly organized, able to multi-task in a fast-paced environment.
• Ability to work with MS Office and basic computer software; Internet proficiency.
• Experience in a sales quota-bearing structure is highly preferred.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow-up calls/customer care calls.
• Leads OTF studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly and enthusiastically to create a positive studio entrance.
• Processes accurate cash and credit card transactions.
• Performs timely follow-up with prospective clients and members.
• On-boards all clients using Client Intake Forms and FP Agreements.
• Works with Fitness Team to ensure processes are fulfilled.

Skills

Customer service

Verbal communication

Written communication

Organization

Multi-tasking

Problem solving

Team collaboration

Passion for health and fitness

Education

High School Diploma

Tools

MS Office

Excel

Internet

Job description

Orangetheory Fitness in Frisco, TX is seeking a Member Ambassador to drive front-of-house operations and fuel studio growth. You will exceed sales targets for memberships, packages, and retail while delivering exceptional member care and a welcoming studio experience.

The role requires strong communication, organization, and multitasking in a dynamic fitness setting with a passion for helping others succeed and a commitment to OTF culture.