Fitness Operations Leader: Drive Member Experience & Growth

Fitness Ventures (Crunch Fitness); Santa Clarita (CA); Sur place; USD 33 000 - 50 000; Plein temps

Résumé du poste

Fitness Ventures (Crunch Fitness) is seeking an Operations Manager to oversee daily gym operations, lead staff, and enhance member experience. The role emphasizes safety, budget management, and KPI tracking to drive growth and exceptional service.

The candidate will manage schedules, vendor relations, and performance reviews, ensuring a welcoming and high-energy fitness environment for members.

Qualifications

• Bachelor's degree in Business Administration, Sports Management, or related field preferred.
• 3-5 years of management experience in fitness, hospitality, retail, or service industries.
• Proficiency with scheduling, POS, CRM, and membership management systems.

Responsabilités

• Oversee day-to-day gym operations and ensure smooth performance.
• Recruit, train, and supervise staff; foster a high-performance culture.
• Deliver exceptional member service and resolve concerns promptly.
• Track KPIs and assist with budgeting and payroll.

Connaissances

Leadership

Communication

Problem-solving

Multitasking

Customer service

Data analysis

Team management

Budgeting

Formation

Bachelor’s degree in Business Administration / Sports Management

Outils

POS

CRM

Membership management systems

Description du poste

Fitness Ventures (Crunch Fitness) is seeking an Operations Manager to oversee daily gym operations, lead staff, and enhance member experience. The role emphasizes safety, budget management, and KPI tracking to drive growth and exceptional service.

The candidate will manage schedules, vendor relations, and performance reviews, ensuring a welcoming and high-energy fitness environment for members.