Fitness Membership Sales & Service Specialist

24 Hour Fitnes; San Jose (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Employee discounts

Job summary

24 Hour Fitness in San Jose, CA is seeking a Sales and Service Expert to deliver a compelling sales and service experience. You will enroll new members, promote fitness and retail offerings, and drive member acquisition and retention through proactive engagement.

The role emphasizes relationship building, achievement of sales goals, and participation in commission plans. Opportunities include working in a dynamic club environment with comprehensive benefits.

Qualifications

• In-depth knowledge and experience with sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) System.
• Knowledge of Membership System software preferred.

Responsibilities

• Deliver a best-in-class sales and service experience to guests and members.
• On-board new members and assist with retention activities to drive profitability.
• Generate and manage leads; schedule appointments and promote campaigns.
• Assist with membership enrollment using company procedures.
• Provide friendly, professional service and connect members to appropriate resources.

Skills

Sales techniques

Interpersonal skills

Computers

POS system

Membership software

Teamwork

Education

High School Diploma or GED

CPR and AED certification within 60 days

Bachelor's degree preferred

Tools

POS System

Membership Software

Job description

24 Hour Fitness in San Jose, CA is seeking a Sales and Service Expert to deliver a compelling sales and service experience. You will enroll new members, promote fitness and retail offerings, and drive member acquisition and retention through proactive engagement.

The role emphasizes relationship building, achievement of sales goals, and participation in commission plans. Opportunities include working in a dynamic club environment with comprehensive benefits.