Fitness Front Desk & Member Experience Specialist

PF Management Group; Casper (WY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Gym Membership

Employee discounts

Free uniforms

Training & development

Job summary

A fitness service company located in Casper, Wyoming is seeking a Member Services Representative to provide exceptional customer service to members and guests. Duties include greeting members, answering phones, managing member accounts, and maintaining cleanliness throughout the gym. Ideal candidates should have a passion for fitness, customer service experience, and the ability to maintain a positive attitude. This role offers the chance to contribute to a healthier community and work with a dynamic team.

Qualifications

• Background in customer service is preferred.
• Passion for fitness and health.
• Punctuality and reliability are essential.

Responsibilities

• Greet members and provide exceptional customer service.
• Answer phones and assist callers.
• Check in members and sign up new members.
• Conduct sales on the POS system.
• Maintain cleanliness of the front desk and gym.

Skills

Customer service skills

Basic computer proficiency

Active listening

Problem-solving

Upbeat attitude

Education

High School diploma/GED equivalent

Job description

A fitness service company located in Casper, Wyoming is seeking a Member Services Representative to provide exceptional customer service to members and guests. Duties include greeting members, answering phones, managing member accounts, and maintaining cleanliness throughout the gym. Ideal candidates should have a passion for fitness, customer service experience, and the ability to maintain a positive attitude. This role offers the chance to contribute to a healthier community and work with a dynamic team.