Fitness Front Desk & Guest Services Specialist

Arch Amenities Group; Denver (CO); On-site; USD 38,000 - 46,000; Full time

Job summary

Arch Amenities Group is seeking a Fitness Receptionist in Denver, Colorado to welcome guests and members, answer inquiries, and facilitate front-desk operations. The role requires familiarity with the facility, strong customer service, and efficient multitasking to support a seamless guest experience.

Responsibilities include greeting guests, processing payments, maintaining cleanliness, and assisting with reservations for spa services and personal training as needed.

Qualifications

• High School diploma required; college degree preferred.
• Previous experience handling money is a plus.
• Excellent communication, customer service skills, and work ethics.
• Efficient, well organized, and able to handle multiple duties simultaneously.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Energetic, enthusiastic and motivational; strong team player.
• Proficient in appropriate computer skills and office equipment.
• Ability to lift 25 lbs.
• Availability to work nights, weekends and holidays.
• Ability to stand for long periods.

Responsibilities

• Greet guests and members; be knowledgeable about facility services and amenities.
• Process transactions and payments; handle money and reconcile daily sales.
• Maintain facility cleanliness and order; assist with inventory and supplies.
• Provide reservations for spa services and personal training when applicable.
• Assist members/guests and communicate effectively with staff.
• Report incidents and maintain proper documentation.

Skills

Customer service

Cash handling

Communication

Multitasking

Team player

Education

High School diploma

College degree preferred

Tools

Proficient computer skills

Job description

Arch Amenities Group is seeking a Fitness Receptionist in Denver, Colorado to welcome guests and members, answer inquiries, and facilitate front-desk operations. The role requires familiarity with the facility, strong customer service, and efficient multitasking to support a seamless guest experience.

Responsibilities include greeting guests, processing payments, maintaining cleanliness, and assisting with reservations for spa services and personal training as needed.