Fitness Club Shift Lead: Lead, Train & Elevate Members

Excel Fitness; Durham (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

Excel Fitness in the United States is seeking a Club Operations supervisor to support the General Manager and Assistant Manager. You will train Team Players, drive member satisfaction, and uphold Excel standards across daily tasks and audits.

The role emphasizes leadership, teamwork, and familiarity with Microsoft Office while ensuring adherence to company policies and community engagement.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR/AED certification required; training provided within 30 days.

Responsibilities

• Assist GM and AM in attracting and retaining members.
• Lead and train Team Players; supervise daily tasks and behavior.
• Utilize performance trackers to meet company metrics.
• Monitor member service, cleanliness, and club atmosphere.
• Identify training needs and report to management.
• Audit club presentation and compliance with Excel standards.
• Oversee inventory with GM/AM and place orders as needed.
• Represent the company at community events.

Skills

Leadership

Communication

Team supervision

Critical thinking

Microsoft Office

Confidential information handling

Customer service

Excel familiarity

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Excel Fitness in the United States is seeking a Club Operations supervisor to support the General Manager and Assistant Manager. You will train Team Players, drive member satisfaction, and uphold Excel standards across daily tasks and audits.

The role emphasizes leadership, teamwork, and familiarity with Microsoft Office while ensuring adherence to company policies and community engagement.