Fitness Club Shift Lead

Planet Fitness; Sandy Springs (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Sandy Springs, GA is seeking a Shift Lead to supervise fellow coworkers during their shift, ensuring high energy and adherence to policies. You will organize schedules, monitor attendance, assign duties, handle customer issues, and train teammates in a fast-paced fitness club setting.

The role emphasizes safety, accuracy in transactions, and a welcoming, judgment-free environment. Strong interpersonal skills and reliability are essential as you contribute to a high-performing

Qualifications

• Customer service-focused interaction with customers and coworkers.
• Clear communication and listening to resolve issues.
• Ability to identify issues and propose effective solutions.

Responsibilities

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness, and time off.
• Assigning duties to specific employees based on role and skills.
• Supervising employees and assisting with tasks as necessary.
• Supervise performance and sharing feedback with both upper management and team members.
• Training new and current team members on tasks.
• Handling customer issues and managing conflicts.
• Adhering to company policies and health, safety and employment standards.
• Upholding integrity and security with member documents and sensitive information always.
• Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
• Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.

Skills

Customer Service

Communication

Problem Solving

Job description

Planet Fitness in Sandy Springs, GA is seeking a Shift Lead to supervise fellow coworkers during their shift, ensuring high energy and adherence to policies. You will organize schedules, monitor attendance, assign duties, handle customer issues, and train teammates in a fast-paced fitness club setting.

The role emphasizes safety, accuracy in transactions, and a welcoming, judgment-free environment. Strong interpersonal skills and reliability are essential as you contribute to a high-performing