Fitness Club Operations Leader

HFP Baetown, LLC; Baytown (TX); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan

Free PF Black Card gym membership

Paid Time Off (PTO)

Holiday pay

Job summary

Planet Fitness is seeking a Club Manager in Baytown, TX to lead staff and operations in a welcoming environment. This full-time role offers a salary of $45,000–$52,000 per year and includes benefits.

You will recruit, train, schedule, and support member services while ensuring safety and cleanliness across the club. Responsibilities include payroll oversight, customer service excellence, resolving issues, managing HR paperwork, and driving revenue through promotions.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience as Assistant Manager at Planet Fitness is a plus.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Office).
• Strong problem resolution skills, hardworking, enthusiastic, and energetic.

Responsibilities

• Recruit, hire, train and develop a high performing staff including Assistant Managers, Member Service Representatives, and Fitness Instructors.
• Lead by example and maintain a welcoming atmosphere for members, guests and prospective members.
• Monitor payroll and scheduling to ensure adequate staffing at all times.
• address issues with staff or members in a respectful and timely manner.
• Manage disciplinary/termination activities.
• Prepare HR related forms and send to Corporate HR in a timely manner.
• Oversee front desk activities: answering phones, assisting members, sign-ups.
• Touring perspective and facilitate member requests and questions.
• Ensure timely opening/closing of the gym per protocols and maintain facility cleanliness.
• Ensure safety of staff, members and property; arrange equipment repairs as needed.
• Support marketing promotions and meet revenue goals; complete weekly/monthly/annual reports.

Skills

Customer service

Leadership

Diplomacy

Listening

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Planet Fitness is seeking a Club Manager in Baytown, TX to lead staff and operations in a welcoming environment. This full-time role offers a salary of $45,000–$52,000 per year and includes benefits.

You will recruit, train, schedule, and support member services while ensuring safety and cleanliness across the club. Responsibilities include payroll oversight, customer service excellence, resolving issues, managing HR paperwork, and driving revenue through promotions.