Fitness Club Front Desk Concierge

IFH CT OPERATIONS, INC; Carlsbad (NM); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

401K plan

Health benefits (Medical, Dental, Visn

Paid Time Off

Free Black Card membership

Fun exercise incentives

Résumé du poste

Planet Fitness in Carlsbad, NM is seeking a Front Desk Associate to deliver friendly, top-notch service to members. You will greet members, handle inquiries, process payments, and support club operations during a fixed schedule.

The role emphasizes strong communication, problem solving, and a positive attitude in a busy retail fitness environment. Full-time position with benefits and career growth opportunities.

Qualifications

• Minimum age 18 years or older.
• High School Diploma or Equivalent required.
• Six months of face-to-face customer service in a retail setting or 1 year fitness experience preferred.

Responsabilités

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate members' needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service with complete and accurate information.
• Use strong communication and problem-solving skills to resolve customer concerns.
• Maintain the club cleanliness for up to 50% of the shift.
• Deliver prompt, efficient customer service in a fast-paced retail environment.
• Accept payments from customers and provide change and receipts.
• Promote products and promotions to drive revenue.
• Answer customers' questions and explain business procedures clearly.

Connaissances

Multitasking

Customer service

Initiative

Flexible schedule

Communication skills

Energetic

Formation

High School Diploma or Equivalent

Description du poste

Planet Fitness in Carlsbad, NM is seeking a Front Desk Associate to deliver friendly, top-notch service to members. You will greet members, handle inquiries, process payments, and support club operations during a fixed schedule.

The role emphasizes strong communication, problem solving, and a positive attitude in a busy retail fitness environment. Full-time position with benefits and career growth opportunities.