Fitness Center Concierge — Safety & Cleanliness

YMCA of Greater Boston; Reading (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free YMCA Membership

Health, Dental, and Vision Benefits

Retirement Plan

Paid Time Off

Job summary

YMCA of Greater Boston is seeking a Fitness Center Concierge for the Burbank YMCA location to support member experience and facility cleanliness. The role emphasizes safety, cleaning, and welcoming service while adhering to branch policies.

Candidates should have fitness floor or customer service experience, CPR/AED certification, and the ability to work opening, closing, and weekend shifts; CORI/SORI background check is required.

Qualifications

• Fitness floor or customer service experience.
• CPR/AED certification.
• CORI/SORI background check.

Responsibilities

• Understand and demonstrate all policies and expectations of branch fitness facilities.
• Welcome members, guiding them to appropriate equipment and sharing expectations with members regarding equipment usage, physical distancing, masks, and cleaning.
• Ensure adequate cleaning products are placed in fitness facilities.
• Clean high touch areas and all other equipment between sessions.
• Monitor room capacity, member traffic flow, and physical distancing, communicating appropriately when there are any concerns.
• Provide notification to members when appropriately 10 minutes remain in a member's session.
• Activate the branch Emergency Response Plan as needed in response to medical or other emergencies and inform branch leadership as needed.
• Communicate and elevate member and staff concerns, safety infractions, and facility issues at the end of each shift to the Leader on Duty.
• Able to work opening, closing, and weekend shifts on a flexible schedule.

Skills

Customer service

CPR/AED

Tools

CORI/SORI background check

Job description

YMCA of Greater Boston is seeking a Fitness Center Concierge for the Burbank YMCA location to support member experience and facility cleanliness. The role emphasizes safety, cleaning, and welcoming service while adhering to branch policies.

Candidates should have fitness floor or customer service experience, CPR/AED certification, and the ability to work opening, closing, and weekend shifts; CORI/SORI background check is required.