Fitness Floor Concierge (Opening Shift) - Part-Time

YMCA of Greater Boston; Boston (MA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Free YMCA Membership

Discount on programs

Flexible hours

Job summary

The YMCA of Greater Boston is seeking a part-time Fitness Floor Staff (Opening Shift) at East Boston YMCA to support member experience through friendly service and clean facilities. The role reports to the Healthy Living Director and focuses on safety, cleanliness, and member satisfaction.

Responsibilities include welcoming members, guiding equipment use, maintaining cleaning supplies, and enforcing distancing and safety protocols. Flexibility for opening, closing, and weekend shifts is required.

Qualifications

• Fitness floor or customer service experience.
• CPR/AED certification
• CORI/SORI background check

Responsibilities

• Understand and demonstrate all policies and expectations of branch fitness facilities.
• Welcome members, guiding them to appropriate equipment and sharing expectations with members regarding equipment usage, physical distancing, masks, and cleaning.
• Ensure adequate cleaning products are placed in fitness facilities.
• Clean high touch areas and all other equipment between sessions.
• Monitor room capacity, member traffic flow, and physical distancing, communicating appropriately when there are any concerns.
• Provide notification to members when appropriately 10 minutes remain in a member's session.
• Activate the branch Emergency Response Plan as needed in response to medical or other emergencies and inform branch leadership as needed.
• Communicate and elevate member and staff concerns, safety infractions, and facility issues at the end of each shift to the Leader on Duty.
• Able to work opening, closing, and weekend shifts on a flexible schedule.

Skills

Fitness floor experience

Customer service

Job description

The YMCA of Greater Boston is seeking a part-time Fitness Floor Staff (Opening Shift) at East Boston YMCA to support member experience through friendly service and clean facilities. The role reports to the Healthy Living Director and focuses on safety, cleanliness, and member satisfaction.

Responsibilities include welcoming members, guiding equipment use, maintaining cleaning supplies, and enforcing distancing and safety protocols. Flexibility for opening, closing, and weekend shifts is required.