Fitness Floor Associate - Member Engagement & Safety

South-Shore-Young-Mens-Christian-Association; Quincy (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

South Shore YMCA in Quincy, MA seeks a Fitness Floor Staff member to help create a welcoming, safe Health & Well-being Center. You will engage with members, assist with fitness programs, and enforce YMCA policies while maintaining a clean, secure workout space.

Under supervision, you will screen members, schedule Fit Commit appointments, and support volunteers and staff. Strong communication and customer service are essential; must be at least 16 years old with fitness-related experience and

Qualifications

• Must have First Aid/CPR/AED certification within 30 days of hire.
• Experience in fitness or related field required.
• Strong communication and customer service skills.

Responsibilities

• Supervise Health & Well-being Center activities while on duty.
• Screen and advise members on fitness programs per guidelines.
• Conduct Fit Commit Appointments for new members, guiding programs and equipment.
• Maintain a clean, safe Health & Well-being Center and enforce policies.
• Respond to incidents promptly and report emergencies to the Director.
• Attend staff meetings and complete required skills training.
• Collaborate with YMCA staff and volunteers to support members.

Skills

Customer service

Fitness experience

Communication skills

Education

First Aid/CPR/AED certification

Personal Training certification (preferred)

Job description

South Shore YMCA in Quincy, MA seeks a Fitness Floor Staff member to help create a welcoming, safe Health & Well-being Center. You will engage with members, assist with fitness programs, and enforce YMCA policies while maintaining a clean, secure workout space.

Under supervision, you will screen members, schedule Fit Commit appointments, and support volunteers and staff. Strong communication and customer service are essential; must be at least 16 years old with fitness-related experience and