Fiscal Technician / Customer Service Representative

State of South Carolina; South Carolina; On-site; USD 38,000 - 50,000; Full time

Job summary

Williamsburg Technical College is seeking a Fiscal Technician II / Customer Service Representative to support daily operations of the Business Affairs Office. You will manage cashiering for tuition, process payments, and serve as a liaison with students and staff.

Responsibilities include balancing registers, reconciling bank statements, handling mail and postage, processing travel reimbursements, and coordinating Add/Drop forms.

Qualifications

• Associate degree with accounting courses plus 2 years of accounting experience.
• High school diploma with four years accounting experience.
• Bachelor's degree may substitute for work experience.

Responsibilities

• Responsible for cashier duties for the college, including registration and tuition payments, and balanced end-of-day deposits.
• Manage college merchant services and reconciliation of daily card receipts and monthly statements; disbursement of petty cash; make bank deposits.
• Provide customer service receptionist duties; greet public, students and employees; act as liaison with business office.
• Sort and distribute mail; manage postage and copier functions; arrange repairs as needed.
• Calculate and verify travel reimbursements; maintain travel records and annual reports.
• Process Add/Drop forms for the business office.
• Balance operating and federal bank statements monthly; perform other duties as assigned.

Skills

Cashier duties

Customer service

Cash handling

Liaison

Bank deposits

Education

Associate degree in accounting

High school diploma with 4 years accounting experience

Bachelor's degree may substitute for work experience

Job description

The Fiscal Technician II / Customer Service Representative works under the general supervision of the Accountant/ Fiscal Analyst II and ensures daily operations of the Business Affairs Office are run professionally, courteously, and operations are performed in a timely manner.

DUTIES AND RESPONSIBILITIES:

• Responsible for cashier duties for the college to include but not limited to, registration process of students, payment of tuition, deferments, student fees and delinquent balances in accordance with policy and procedures. Opening and closing of register, ensuring end of day sessions are balanced and are prepared for deposit.
• Responsible for college merchant services (credit cards) equipment and reconciliation of daily credit card receipts/monthly statements. Responsible for the maintenance and disbursement of petty cash funds, ensuring the proper charges to accounts. Responsible for making bank deposits.
• Perform customer service representative/receptionist duties. Meet and greet the general public, students, and employees requiring assistance. Serve as the liaison between the public, college personnel, and the business office staff.
• Responsible for collecting, sorting and distributing mail for the college. Allocation of postage and copier reading for each department as required. Ensure proper working order for postage machine, fax, and copiers - contacting for repair as necessary.
• Calculate travel reimbursements for all employees. Verify that all reimbursements request are accurate and valid per the regulations. Keep records for filing annual travel report.
• Process the Add/Drop forms for the business office verifying the accounts.
• Responsible for balancing the operating and federal bank statements monthly. Perform other duties as assigned.

Associate degree with accounting related courses plus 2 years of accounting / bookkeeping experience or a high school diploma and four (4) years experience in entry-level accounting or bookkeeping. A bachelor's degree may be substituted for work experience.

Williamsburg Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), national origin, age (40 or older), disability, or genetic information. For inquiries regarding the non-discrimination policies, or if an accommodation is needed to participate in the application process, please contact, Sydney Roberts, Human Resources Manager, at 843-355-4122.