Fiscal Technician / Customer Service Representative

State of South Carolina; Kingstree (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid vacation and sick leave

Telecommuting options

Job summary

Williamsburg Technical College is seeking a Fiscal Technician II / Customer Service Representative to support the Business Affairs Office. Responsible for cashier duties, credit card reconciliations, petty cash, deposits, and serving as a liaison with the public and college staff.

The role requires related accounting experience or an associate degree with accounting courses, plus strong organizational and customer service skills.

Qualifications

• Associate degree with accounting related courses plus 2 years of accounting / bookkeeping experience or a high school diploma and four (4) years of experience in entry-level accounting or bookkeeping. A bachelor's degree may be substituted for work experience.
• Experience with cashier duties, credit card reconciliation, and bank deposits is preferred.
• Bachelor's degree may substitute for work experience.

Responsibilities

• Cashier duties including registration, tuition payments, deferments, and balances; balance end-of-day sessions and prepare deposits.
• Manage college merchant services (credit cards) and reconcile daily receipts/monthly statements; handle petty cash and bank deposits.
• Provide reception and customer service; serve as liaison between the public, college personnel, and business office staff.
• Sort, mail, and allocate postage; ensure postage machine and copiers are functional and serviced as needed.
• Calculate travel reimbursements and maintain records for annual travel report.
• Process Add/Drop forms for the business office; verify accounts.
• Balance operating and federal bank statements monthly; perform other duties as assigned.

Skills

Cash handling

Customer service

Accounting

Education

Associate degree with accounting related courses

High school diploma + 4 years accounting/bookkeeping experience

Job description

Job Responsibilities

The Fiscal Technician II / Customer Service Representative works under the general supervision of the Accountant/ Fiscal Analyst II and ensures daily operations of the Business Affairs Office are run professionally, courteously, and operations are performed in a timely manner.

Duties And Responsibilities

• Responsible for cashier duties for the college to include but not limited to, registration process of students, payment of tuition, deferments, student fees and delinquent balances in accordance with policy and procedures. Opening and closing of register, ensuring end of day sessions are balanced and are prepared for deposit.
• Responsible for college merchant services (credit cards) equipment and reconciliation of daily credit card receipts/monthly statements. Responsible for the maintenance and disbursement of petty cash funds, ensuring the proper charges to accounts. Responsible for making bank deposits.
• Perform customer service representative/receptionist duties. Meet and greet the general public, students, and employees requiring assistance. Serve as the liaison between the public, college personnel, and the business office staff.
• Responsible for collecting, sorting and distributing mail for the college. Allocation of postage and copier reading for each department as required. Ensure proper working order for postage machine, fax, and copiers - contacting for repair as necessary.
• Calculate travel reimbursements for all employees. Verify that all reimbursements request are accurate and valid per the regulations. Keep records for filing annual travel report.
• Process the Add/Drop forms for the business office verifying the accounts.
• Responsible for balancing the operating and federal bank statements monthly. Perform other duties as assigned.

This position requires the ability to work independently with deadlines. Candidate should have customer service skills, effective communication skills, excellent organizational skills, knowledge of office policies, procedures, rules, regulations, and equipment.

Minimum And Additional Requirements

Associate degree with accounting related courses plus 2 years of accounting / bookkeeping experience or a high school diploma and four (4) years experience in entry-level accounting or bookkeeping. A bachelor's degree may be substituted for work experience.

Additional Comments

Williamsburg Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), national origin, age (40 or older), disability, or genetic information. For inquiries regarding the non-discrimination policies, or if an accommodation is needed to participate in the application process, please contact, Sydney Roberts, Human Resources Manager, at 843-355-4122.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.