First-Shift Campus Safety Dispatcher

University of Dubuque; Asbury (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

The University of Dubuque is seeking a University Dispatcher to serve as the central communications hub for campus safety. You will receive and coordinate responses to emergencies and non-emergencies, manage radio and telephone systems, and dispatch security personnel across campus.

You will maintain detailed records, process access requests, and may perform periodic foot patrols. The role requires calm, precise communication, multi-tasking under pressure, and strong teamwork with multiple

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Knowledge of basic security and fire inspection procedures is preferred.

Responsibilities

• Answer emergency and non-emergency calls promptly, documenting information for appropriate response.
• Coordinate with departments or officers for follow-up.
• Operate and manage a multi-line telephone system.
• Direct officers to sites via radio, phone or computer.
• Prioritize calls by urgency.
• Maintain call logs and records.
• Process access requests through the controlled access system.
• Fill in as a security officer including foot patrol.
• Support university mission with additional duties as assigned.

Skills

Attention to detail

Multi-tasking

Decision making

Phone systems experience

Communications skills

Calm under pressure

Written communications

Education

High school diploma or equivalent

Tools

Phone systems

Computers

Surveillance cameras

Portable radios

Job description

The University of Dubuque is seeking a University Dispatcher to serve as the central communications hub for campus safety. You will receive and coordinate responses to emergencies and non-emergencies, manage radio and telephone systems, and dispatch security personnel across campus.

You will maintain detailed records, process access requests, and may perform periodic foot patrols. The role requires calm, precise communication, multi-tasking under pressure, and strong teamwork with multiple