Campus Safety Dispatcher I - 24/7 Emergency Communications

University of Iowa; Iowa City (IA); Presencial; USD 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Life insurance

Retirement plans

Generous leave policies

24/7 support services

Tuition assistance

Descripción de la vacante

The University of Iowa Campus Safety Emergency Communications Center seeks a Campus Safety Emergency Communications Dispatcher I to support critical communication, coordination, and emergency response for Campus Safety and UI Police Department. This on-campus role handles E911 calls, dispatch activities, and incident information flow, with training funded by the department.

Schedule includes 12-hour shifts (day or night), with rotating weeks; compensation aligns with market norms for a public

Formación

• Combination of clerical education or experience equivalent to two years of full-time employment.
• Ability to prioritize, coordinate, and manage multiple tasks under pressure.
• Experience with public safety dispatch protocols and strong listening/communication skills.

Responsabilidades

• Receive, dispatch and document E911, emergency and routine calls using multi-line phone, radio and other systems.
• Coordinate with law enforcement, fire, medical and other responders and monitor multiple lines and alarms.
• Operate CAD, radio systems, NCIC/IOWA, and maintain compliant records.

Conocimientos

Emergency dispatch

Public safety systems

Active listening

Communication clarity

Phone and radio traffic

Educación

Two years clerical experience

Herramientas

CAD

NCIC/IOWA system

FCC regulations

Descripción del empleo

The University of Iowa Campus Safety Emergency Communications Center seeks a Campus Safety Emergency Communications Dispatcher I to support critical communication, coordination, and emergency response for Campus Safety and UI Police Department. This on-campus role handles E911 calls, dispatch activities, and incident information flow, with training funded by the department.

Schedule includes 12-hour shifts (day or night), with rotating weeks; compensation aligns with market norms for a public