Campus Safety Dispatcher — Rapid Response & Communications

Workable; Dubuque (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

The University of Dubuque seeks a University Dispatcher to serve as the central communications hub for the Safety and Security department. This role handles emergency and non-emergency calls, coordinates responses, and dispatches security personnel across campus.

Responsibilities include operating a multi-line phone system, monitoring radio, maintaining logs, and occasionally performing foot patrols. A high school diploma and clear communication skills are required.

Qualifications

• High school diploma or equivalent required.
• Experience with multi-line phone systems and computers preferred.
• Knowledge of security procedures is a plus.

Responsibilities

• Answer emergency and non-emergency calls promptly with accurate information.
• Coordinate with departments and officers to relay responses.
• Operate a multi-line telephone system and radio communications.
• Direct officers to incidents and update call logs meticulously.
• Occasionally perform foot patrols and support campus safety as needed.

Skills

Detail oriented

Multi-tasking

Quick decision-making

Phone systems

Surveillance cameras

Communication

Education

High school diploma

Tools

Phone systems

Computers

Surveillance cameras

Portable radios

Job description

The University of Dubuque seeks a University Dispatcher to serve as the central communications hub for the Safety and Security department. This role handles emergency and non-emergency calls, coordinates responses, and dispatches security personnel across campus.

Responsibilities include operating a multi-line phone system, monitoring radio, maintaining logs, and occasionally performing foot patrols. A high school diploma and clear communication skills are required.