Emergency Fire Dispatcher – 24/7 Operations in Dubuque

Emergency Telecommunicator Services; Dubuque (IA); On-site; USD 48,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Dubuque is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Candidates should be comfortable with computer systems and maps, and may need fire dispatch or EMS training

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Dubuque is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Candidates should be comfortable with computer systems and maps, and may need fire dispatch or EMS training