First-Line IT & POS Support Specialist

Caesars Entertainment; Atlantic City (NJ); On-site; USD 30,000 - 36,000; Full time

Job summary

Caesars Entertainment in Atlantic City, NJ, seeks a desktop support technician to provide first-level assistance for PCs, printers, scanners, keyboards, card readers, POS terminals, and PC-based kiosks.

You will record all reported issues, perform problem determination and resolution, and support telephones and related installations; occasional audio/visual setup is possible.

The role is fast-paced, deadline-driven, and requires multi-project coordination and adaptability to last-minute requests.

Responsibilities

• Performs problem determination and resolution, recording all reported trouble situations.
• Provides first-level support for desktop devices such as personal computers, laptops, printers, scanners, keyboards, card readers, POS terminals and PC-based kiosks.

Job description

Caesars Entertainment in Atlantic City, NJ, seeks a desktop support technician to provide first-level assistance for PCs, printers, scanners, keyboards, card readers, POS terminals, and PC-based kiosks.

You will record all reported issues, perform problem determination and resolution, and support telephones and related installations; occasional audio/visual setup is possible.

The role is fast-paced, deadline-driven, and requires multi-project coordination and adaptability to last-minute requests.