IT Support Specialist

Infojini Inc; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

A technical support firm in Las Vegas seeks an experienced candidate to provide assistance with technical problem solving and equipment deployment. Responsibilities include hardware and software setups in a fast-paced environment, requiring a minimum of 18 months in technical support and a Nevada gaming card. Ideal candidates can work varying shifts including nights and weekends, and must be able to lift 50 lbs. This role demands strong computing skills and the ability to work under pressure.

Qualifications

• 18 months minimum experience in a technical support role.
• Basic knowledge of computer operations.
• Must have a Nevada gaming card or be able to obtain one.

Responsibilities

• Provide support assistance with technical problem solving.
• Assist with hardware and software setups.
• Work in a dynamic 24/7 environment with varying shifts.

Skills

Technical support experience

Strong personal computing skills

Analytical and problem solving skills

Ability to work in a fast-paced environment

Job description

Provide support assistance with technical problem solving, equipment deployment, hardware and software setups and configurations and WSOP setups.

May include other PC equipment tasks as directed. Shifts, days off and reporting locations can vary.

Skill/Experience/Education

• 18 months minimum in a technical support role, strong personal computing skills.
• Basic knowledge of computer operations and user environments.
• Intermediate analytical and problem solving skills.
• Ability to lift, carry, push, pull, reach or grip 50 lbs., above or below shoulders.
• Ability to walk distances between Caesars properties and spend long periods standing.
• Ability to work in a 24 hour, 7 days a week environment with varying shifts, including nights and weekends, with varying days off.
• Ability to work in a high-pressure, fast-paced environment.
• Must have a Nevada gaming card or be able to obtain a card prior to start of assignment.

Additional Information

All your information will be kept confidential according to EEO guidelines.