Support Specialist

Infojini Inc; Atlantic City (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading support services provider in Atlantic City is seeking a Technical Support Specialist to assist with technical problem solving and equipment setups. Candidates should have at least 18 months of experience, strong personal computing skills, and the capacity to work in a fast-paced environment with varying shifts, including nights and weekends. Physical ability to lift equipment and walk between properties is required, ensuring efficient support operations.

Qualifications

• Minimum of 18 months in a technical support role required.
• Strong knowledge of computer operations and user environments is necessary.
• Ability to work in a high-pressure, fast-paced environment.

Responsibilities

• Provide technical support assistance with problem solving and equipment setups.
• Receive and check in hardware/equipment inventory.
• Perform hardware and software setups and configurations.

Skills

Technical support experience

Strong personal computing skills

Analytical and problem solving skills

Ability to lift 50lbs

Job description

Provide support assistance with technical problem solving, event setups and equipment deployment, including receiving and checking in hardware / equipment inventory in the Provisioning Center equipment delivery and hardware and software set-up and configurations. Other equipment tasks as directed. Shifts, days off and reporting locations can vary

Qualifications

18 months minimum in a technical support role. Strong personal computing skills. Basic knowledge of computer operations and user environments. Intermediate analytical and problem solving skills. Ability to lift, carry, push, pull, reach or grip 50lbs., above or below shoulders. Ability to walk distances between Caesars properties and spend long periods standing. Ability to work in a 24 hour, 7 day a week environment with varying shifts, including nights and weekends, with varying days off. Ability to work in a high-pressure, fast-paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.