First Hardware Quality & Reliability Engineer

Tutor Intelligence, Inc.; City of Watertown (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Tutor Intelligence, Inc. is seeking its first Quality and Reliability Engineer to own the hardware quality program from the ground up. You will report to the Head of Manufacturing and have the authority to hold any robot that doesn't meet the bar.

Your first priority is returned material, containment, MRB, failure analysis and supplier RMAs, tracked in tools you build with AI. Ship and incoming quality gates come next, with up to 25% travel.

Qualifications

• Experience in hardware quality for production environments.
• Own end-to-end quality gates from design to ship.
• Willingness to travel up to 25% to customer sites and suppliers.

Responsibilities

• Own returned material: containment, MRB, failure analysis, and supplier RMAs.
• Establish and manage ship and incoming quality gates.
• Develop automated tooling and dashboards for quality metrics.
• Lead root-cause investigations and drive corrective actions.

Skills

Quality assurance

Reliability engineering

Root cause analysis

Supplier RMAs

AI tooling

Tools

MES

Job description

Tutor Intelligence, Inc. is seeking its first Quality and Reliability Engineer to own the hardware quality program from the ground up. You will report to the Head of Manufacturing and have the authority to hold any robot that doesn't meet the bar.

Your first priority is returned material, containment, MRB, failure analysis and supplier RMAs, tracked in tools you build with AI. Ship and incoming quality gates come next, with up to 25% travel.