First Hardware Quality & Reliability Engineer

Tutor Intelligence, Inc.; Watertown (MA); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Fully employer-covered health plan

Managed 401(k)

Regular in-office meals

Unlimited PTO

Holiday pay

Job summary

Tutor Intelligence, Inc. is building the first quality and reliability function for production robots in Watertown, MA. You will own containment, MRB, and failure analysis, leading root-cause investigations and data-driven improvements across parts and suppliers.

This onsite role requires building AI-powered QA tooling, FRACAS, and quality gates, with up to 25% travel to sites and suppliers. Join a fast-growing robotics team delivering reliable automation systems.

Qualifications

• 4+ years in quality, reliability, test or hardware engineering.
• Experience with RMAs and corrective actions with suppliers.
• Experience building data tools and dashboards for failure analysis.
• Proficiency in Python or SQL to analyze failure data.

Responsibilities

• Containment and MRB management for faulty parts and stock.
• Lead failure analysis on returned materials and drive root-cause actions.
• Develop FRACAS and reliability data tracking across components and suppliers.
• Coordinate supplier RMAs and ensure corrective actions and credits.
• Define and validate quality gates for incoming parts and finished robots.

Skills

Python

SQL

Data analysis

QA engineering

Education

Bachelor's in Electrical, Mechanical, Computer Engineering or related field

Tools

Claude AI

MES

Job description

Tutor Intelligence, Inc. is building the first quality and reliability function for production robots in Watertown, MA. You will own containment, MRB, and failure analysis, leading root-cause investigations and data-driven improvements across parts and suppliers.

This onsite role requires building AI-powered QA tooling, FRACAS, and quality gates, with up to 25% travel to sites and suppliers. Join a fast-growing robotics team delivering reliable automation systems.