First-Gen Success Champion — Evenings & Weekends

Jacksonville State University; Jacksonville (AL); On-site; USD 11,000 - 16,000; Part time

Job summary

Jacksonville State University seeks a First-Generation Student Success Peer Mentor to support first-generation students with academic success, retention, and belonging. The role emphasizes outreach and programming in the evenings and non-traditional hours when students are available and offices may be closed.

The mentor engages students in residence halls, dining facilities, the library, and campus spaces, building relationships, guiding access to resources, and contributing to CHEER Act

Qualifications

• High school diploma or GED is required.
• At least one year of experience working with college students, youth, customer service or related areas.
• Strong interpersonal and communication skills are required.
• Ability to work independently and manage multiple responsibilities.
• Evenings and occasional weekends availability is required.
• Basic proficiency with Microsoft Office and electronic communication tools.

Responsibilities

• Conduct proactive outreach to first-generation students through one-on-one conversations and follow-up meetings.
• Build relationships and provide encouragement, support, and guidance on campus engagement and student success.
• Meet students in residence halls, dining facilities, libraries, and other campus spaces.
• Assist students in identifying needs and connect them with campus resources.
• Plan and facilitate evening and weekend programs to support first-generation student success.
• Develop workshops and engagement opportunities on topics like college success and belonging.
• Collaborate with campus departments to expand opportunities for first-generation student involvement.
• Assist with events and recognition programs for first-generation students.
• Maintain records of student contacts, outreach, attendance, and referrals.
• Document student interactions in approved systems and processes.

Skills

Strong interpersonal and communication

Evening/weekend availability

Independent work ability

Education

High school diploma or GED

Tools

Microsoft Office

Electronic communication tools

Job description

Jacksonville State University seeks a First-Generation Student Success Peer Mentor to support first-generation students with academic success, retention, and belonging. The role emphasizes outreach and programming in the evenings and non-traditional hours when students are available and offices may be closed.

The mentor engages students in residence halls, dining facilities, the library, and campus spaces, building relationships, guiding access to resources, and contributing to CHEER Act