Firearms Customer Service & Checkout Specialist

Scheels All Sports, Inc.; Missoula (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP

401(k) Roth options

Health insurance

Employee discounts

Job summary

Missoula Scheels in Missoula, MT is seeking Gun Customer Service associates to greet customers, process transactions and ensure compliance with ATF laws while providing a welcoming, helpful service.

This role requires all associates to be at least 21 years of age due to compliance requirements for processing firearms, and includes firearm background checks, Visa promotion, and Gun Room upkeep. Join a people-first team with ESOP and strong benefits.

Qualifications

• High school diploma or GED required.
• 1–3 months cashiering experience preferred.
• Must be 21+ to handle firearms per compliance rules.

Responsibilities

• Greet customers with a smile and provide personalized service.
• Accurately scan items and ensure they are rung through correctly.
• Promote Scheels Visa and explain benefits to customers.
• Process returns and exchanges for firearm purchases.
• Complete firearm background checks and comply with ATF laws.
• Assist with Gun Room housekeeping and general duties as assigned.

Skills

Customer service

Cashier

ATF compliance

Background checks

Education

High school diploma or GED

1–3 months cashiering experience

Job description

Missoula Scheels in Missoula, MT is seeking Gun Customer Service associates to greet customers, process transactions and ensure compliance with ATF laws while providing a welcoming, helpful service.

This role requires all associates to be at least 21 years of age due to compliance requirements for processing firearms, and includes firearm background checks, Visa promotion, and Gun Room upkeep. Join a people-first team with ESOP and strong benefits.