Firearms Customer Service Specialist (21+)

Scheels All Sports, Inc.; Fargo (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health coverage

Associate discounts

Paid time off

Job summary

Scheels Fargo, located at 1551 45th St S, Fargo, ND, is hiring a Gun Customer Service Associate. This role greets customers, processes purchases, and supports firearm background checks while following ATF guidelines. Eligibility requires the applicant to be at least 21 years old.

Responsibilities include cashiering, promoting the Scheels Visa, and maintaining a welcoming environment aligned with Scheels ownership values. Training and OSHA safety practices are provided.

Qualifications

• High school diploma or GED required or equivalent.
• 1–3 months of cashiering experience preferred.
• Must be able to greet customers and process transactions accurately.

Responsibilities

• Greet customers entering and exiting the store with a smile.
• Engage customers and provide personalized service while promoting the digital receipt program.
• Scan items accurately and ensure proper payment at checkout.
• Bag purchases carefully and efficiently.
• Promote Scheels Visa and explain benefits.
• Assist with firearm background checks and processing firearm transactions.
• Complete firearm-related housekeeping and follow ATF guidelines.
• Other duties as assigned.

Skills

Customer service

Cashier experience

Communication skills

Attention to detail

Education

High School diploma or GED

Tools

POS system

Cash register

Job description

Scheels Fargo, located at 1551 45th St S, Fargo, ND, is hiring a Gun Customer Service Associate. This role greets customers, processes purchases, and supports firearm background checks while following ATF guidelines. Eligibility requires the applicant to be at least 21 years old.

Responsibilities include cashiering, promoting the Scheels Visa, and maintaining a welcoming environment aligned with Scheels ownership values. Training and OSHA safety practices are provided.