Firearms Customer Service Associate (21+)

Scheels All Sports, Inc.; Springfield (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health coverage

Dental and vision

Paid time off

Job summary

Scheels All Sports, Inc. in Springfield, IL is seeking a Gun Customer Service Associate to greet customers, process transactions, and ensure strict ATF compliance during firearm purchases. You will contribute to a welcoming environment, handle cashiering duties, and support a secure gun room in-store.

The role requires a high school diploma or GED, 1–3 months of cashiering experience, and being 21 or older. This is a full-time on-site position with extensive benefits.

Qualifications

• High school diploma or GED required.
• 1–3 months cashiering experience preferred.
• Must be at least 21 years old for firearm handling.

Responsibilities

• Greet customers with a smile and provide friendly service.
• Accurately scan items and ensure proper checkout.
• Promote Scheels Visa and explain benefits to customers.
• Process firearm background checks and related transactions.
• Assist with firearm returns/exchanges and gun room upkeep.
• Follow all ATF laws and guidelines in daily duties.
• Contribute to a safe, organized store environment.

Skills

Customer service

Cashiering

ATF compliance

Communication

Visa promotion

Education

High school diploma or GED

Job description

Scheels All Sports, Inc. in Springfield, IL is seeking a Gun Customer Service Associate to greet customers, process transactions, and ensure strict ATF compliance during firearm purchases. You will contribute to a welcoming environment, handle cashiering duties, and support a secure gun room in-store.

The role requires a high school diploma or GED, 1–3 months of cashiering experience, and being 21 or older. This is a full-time on-site position with extensive benefits.