Firearms Customer Experience Specialist

Scheels; Springfield (IL); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with Roth options

Health coverage (medical, dental, and視

Associate discounts

Paid time off

Job summary

Scheels in Springfield, IL is seeking a part-time Customer Service Associate. You will greet customers, provide personalized service, and process purchases with accuracy.

You’ll support the digital receipt program and promote the Scheels Visa while ensuring compliance with laws for firearm-related transactions. The ideal candidate has a high school diploma or GED and 1–3 months cashiering experience, with flexibility for evenings and weekends.

Qualifications

• High school diploma or GED is preferred; 1–3 months cashiering experience is helpful.
• Must be able to greet customers, ring up sales, and process returns.
• Ability to promote benefits and complete firearm background checks when required.

Responsibilities

• Greet customers with a smile as they enter and exit the store.
• Engage customers to provide personalized service and support the digital receipt program.
• Scan items accurately and ensure proper payment at checkout.
• Promote the Scheels Visa card and explain benefits clearly.
• Process firearm-related transactions in compliance with laws and FOID requirements.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

High school diploma or GED

Job description

Scheels in Springfield, IL is seeking a part-time Customer Service Associate. You will greet customers, provide personalized service, and process purchases with accuracy.

You’ll support the digital receipt program and promote the Scheels Visa while ensuring compliance with laws for firearm-related transactions. The ideal candidate has a high school diploma or GED and 1–3 months cashiering experience, with flexibility for evenings and weekends.