Suppression Service Technician

Johnson Controls; Louisville (KY); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive pay

Paid vacation/holidays/sick time

Comprehensive benefits package

JCI Employee discount programs

Job summary

Johnson Controls in Louisville, Kentucky, is seeking a skilled service technician to perform essential repairs on Portable Fire Extinguishers and suppression systems. The candidate will manage customer service calls and provide thorough inspections.

The ideal applicant will possess strong communication skills, a valid US driver's license, and relevant technical backgrounds. The hourly wage ranges from $18 to $24, with a competitive benefits package available from day one.

Qualifications

• Excellent communication and organizational skills are essential.
• Outstanding customer service and problem-solving abilities needed.
• Valid US driver's license required.

Responsibilities

• Perform service and repairs on Portable Fire Extinguishers and related systems.
• Assist customers with questions and concerns timely and professionally.
• Participate in an on-call rotation for Emergency Service.

Skills

Excellent communication and organizational skills

Outstanding customer-facing service and problem-solving skills

PC skills including Microsoft Windows, Excel, Word, and Outlook

Tools

Smart Phone

Job description

What We Offer

• Competitive pay
• Paid vacation/holidays/sick time – 10 days of vacation first year!
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one!
• Extensive product and on-the-job/cross-training opportunities with outstanding internal resources!
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle, tools, and equipment provided to complete all jobs.
• JCI Employee discount programs (The Loop by Perk Spot)
• Check us Out: A Day in the Life of the Building of the Future

What You Will Do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals. Manage daily service call, customer activity and program system products. You will work with clean agent systems, dry chemical systems, and special hazards.

How You Will Do It

• Assist customers with all questions and concerns in a timely and professional manner.
• Participation in an on-call rotation for Emergency Service.
• Performs inspections of Suppression Gas Systems based on contract requirements.
• Inspect customer systems.
• Use of Smart Phone and Equipment.
• May include government work.

What we look for

• Excellent communication and organizational skills
• Outstanding customer-facing service and problem-solving skills
• PC skills including Microsoft Windows, Excel, Word, and Outlook
• FEL-A

Preferred

• Any manufacturer certifications is a plus; ANSUL, Kiddie PyroChem
• RMEI and preferred Multi License
• Valid US driver's license

Hiring hourly range: $18 - $24 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.